Starbucks Coffee Company

Diamond Rodgers 8 months ago

The 2nd time I’ve been to this location within 10days and wasn’t able to get nothin because the big black lady was sittin down on her phone. Like the 1st time I visited the store I asked was she on break. She say yes I just sat down and my break not over for 30 min, this was about 4:30pm. I just went again and to my surprise it’s the same lady and she gave me the same excuse at 11am. Never again will I visit this location

Johnathan Glover 11 months ago

⭐️⭐️⭐️⭐️⭐️ Pure genius from the Starbucks team! I was watching the barista write on my cup, thinking it was just my order — but when I picked it up, it said “Have a great day.” That little surprise instantly turned my morning around. It’s small gestures like that that show genuine care and creativity. Huge shout-out to the team for spreading positivity one cup at a time. The thoughtfulness, the vibe, the smile — all top tier! This is why Starbucks stays in a league of its own. From the warm greeting to the perfect drink, everything was on point. Major kudos to this crew — you all made my day shine brighter than the coffee roast itself! 🌟☕💚

Astrid “Spider” Albinsson a year ago

Mobile order was left on while the store was closed.

Calvin Wooten 2 years ago

I come to this Starbucks inside Krogers at 4477 Kenard Ave. Cincinnati Ohio, almost every morning between 6am-7am and, this was one of the WORST! places to get coffee from. The staff here have poor customer service they’re not friend or welcoming and, are unbelievably slow with no sense of urgency for the customers. They’re never prepared or have a full inventory of products and, the employees don’t know anything about the services that Starbucks offers. I asked for assistance from an employee when I was trying to pay for my order online using the Starbucks app and, I was having trouble but the employee couldn’t help me because she didn’t know how. The app kept charging my account $25 for a $6.80 order. This was very frustrating and time consuming without any help from the employee. I won’t be coming back again

Kristen Lindermann 6 years ago

Bianca was probably one of the best baristas I have ever had! She was so friendly and got everything perfectly made and in a timely manner. Sadly I didn't have cash on me to tip her. Will definitely be back and I'll have cash on me next time :)